Cookie Policy
This Cookie Policy explains how we use cookies, web beacons, and similar tracking technologies when you visit and use our online gaming platform. This policy forms an integral part of our Privacy Policy and Terms of Service, and applies to all users accessing our platform from India. We are committed to transparency regarding data collection practices and ensuring compliance with applicable Indian data protection laws. Last updated: January 22, 2026
1. What Are Cookies and How We Use Them
Cookies are small text files that are placed on your device when you visit our website or use our mobile application. These files contain information that helps us recognise your device and provide you with a personalised gaming experience. We use cookies and similar technologies to enhance your gameplay, maintain security, analyse platform performance, and deliver targeted content relevant to your gaming preferences.
Our platform utilises various types of tracking technologies including HTTP cookies, HTML5 local storage, web beacons, pixel tags, and session replay tools. These technologies work together to ensure optimal functionality of our gaming services, including slot games, live casino experiences, and sports betting features. We implement strict security measures to protect the information collected through these technologies.
Cookies enable us to remember your login credentials, gaming preferences, language settings, and previously played games. They also help us detect fraudulent activities, prevent money laundering, and ensure compliance with responsible gambling policies. Without certain cookies, some features of our platform may not function properly, potentially affecting your gaming experience.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality, security, and user authentication | Session or up to 1 year | Login status, payment processing, fraud prevention |
| Performance Cookies | Analyse platform usage, monitor game performance, and identify technical issues | Up to 2 years | Page load times, game loading speeds, error tracking |
| Functional Cookies | Remember user preferences, settings, and personalisation choices | Up to 1 year | Language preferences, game favourites, display settings |
| Marketing Cookies | Deliver personalised advertisements and promotional content | Up to 13 months | Targeted bonuses, personalised game recommendations |
Essential cookies cannot be disabled as they are fundamental to our platform’s operation and security. These cookies ensure secure transactions, prevent unauthorised access, and maintain the integrity of your gaming sessions. Performance and functional cookies can typically be managed through your browser settings or our cookie preference centre.
Marketing cookies help us understand your gaming interests and deliver relevant promotional offers, including welcome bonuses, free spins, and cashback rewards. These cookies also prevent you from seeing irrelevant advertisements and ensure that promotional communications comply with Indian advertising regulations for gaming platforms.
3. Third-Party Cookies and Partners
We collaborate with trusted third-party service providers who may place their own cookies on your device when you use our platform. These partners include payment processors, game developers, analytics providers, customer support systems, and marketing platforms. Each third-party partner operates under strict data protection agreements and must comply with Indian data protection standards.
- Payment gateway providers use cookies to facilitate secure transactions and comply with RBI guidelines
- Game developers implement cookies to ensure proper game functionality and random number generation
- Analytics providers help us understand user behaviour and improve our services
- Customer support tools use cookies to maintain conversation history and provide efficient assistance
- Marketing partners assist in delivering relevant advertisements across different platforms
- Fraud prevention services utilise cookies to detect suspicious activities and protect user accounts
We regularly audit our third-party partners to ensure their cookie practices align with our privacy standards and Indian regulatory requirements. These partners are contractually obligated to handle your information securely and only use cookies for specified purposes related to our gaming services.
4. Managing Your Cookie Preferences
You have several options for managing cookies on your device. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or receive notifications when cookies are being placed. However, disabling certain cookies may limit your access to some features of our gaming platform.
- Access our Cookie Preference Centre to customise your cookie settings
- Use browser settings to block or delete specific types of cookies
- Install browser extensions that provide additional cookie management capabilities
- Clear your browser cache and cookies regularly to remove stored data
- Use private or incognito browsing modes to limit cookie storage
- Contact our support team for assistance with cookie-related concerns
Our Cookie Preference Centre allows you to granularly control different categories of cookies while maintaining essential functionality. You can access this centre through the footer of our website or your account settings. Changes to your cookie preferences take effect immediately and apply to future browsing sessions.
For mobile application users, cookie management options may be available through your device settings or within the application itself. iOS and Android devices provide system-level controls for limiting tracking and managing application data storage.
5. Browser-Specific Cookie Management
Different web browsers provide various methods for managing cookies. Here are instructions for popular browsers commonly used in India:
- Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. Choose your preferred cookie settings and manage exceptions for specific websites
- Mozilla Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data. Select standard, strict, or custom protection levels
- Safari: Open Preferences > Privacy > Manage Website Data. You can remove specific website data or block all cookies
- Microsoft Edge: Access Settings > Cookies and site permissions > Cookies and site data. Configure tracking prevention and cookie behaviour
- Opera: Go to Settings > Advanced > Privacy and Security > Site Settings > Cookies and site data
Mobile browser cookie management typically follows similar patterns but may be located in different menu structures. For Android Chrome users, tap the three-dot menu, select Settings > Site Settings > Cookies. iOS Safari users can manage cookies through Settings > Safari > Privacy & Security.
6. Your Rights and Contact Information
Under Indian data protection laws and our commitment to user privacy, you have specific rights regarding cookie usage on our platform. You can request information about the types of cookies we use, opt out of non-essential cookies, and withdraw consent for data processing activities related to cookie usage.
You have the right to access information about cookies placed on your device, understand the purposes of data collection, and request deletion of cookie-related data where technically feasible. Our platform respects “Do Not Track” signals where possible, though some essential cookies remain necessary for security and functionality.
If you have questions about our cookie practices, need assistance with cookie management, or wish to exercise your data protection rights, please contact our privacy team through the following channels:
- Email our data protection officer for detailed privacy inquiries
- Use the live chat feature for immediate assistance with cookie settings
- Submit a support ticket through your account dashboard
- Contact our customer service team via telephone during business hours
We are committed to addressing cookie-related concerns promptly and transparently. Our support team receives regular training on privacy regulations and can provide guidance on managing your cookie preferences while maintaining an optimal gaming experience. We continuously update our cookie practices to reflect changes in Indian data protection laws and industry best practices.